Last updated: 13/05/2022
Introduction Manhattan VC Holding LLC respects your privacy
and is committed to protecting your personal data. This
privacy policy will inform you as to how we look after your
personal data when you visit our websites
(https://www.manisland.com/, https://dashboard.manisland.com/)
(regardless of where you visit it from) and tell you about
your privacy rights and how the law protects you. This privacy
policy is provided in a layered format so you can click
through to the specific areas set out below. Please also use
the Glossary to understand the meaning of some of the terms
used in this privacy policy
Purpose/Activity
To register you as a new customer
To process and deliver services to you including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave are view or take a survey
(c) Processing and evaluating your job application
To enable you to complete a survey
To administer and protect our business and this website
(including troubleshooting, data analysis, testing, system
maintenance, fraud detection and prevention, support,
reporting, and hosting of data, and for compliance
purposes, including enforcing our Terms and Conditions or
other legal rights, or as may be required by applicable
laws and regulations or requested by any judicial process
or governmental agency)
To deliver relevant website content and advertisements to
you and measure or understand the effectiveness of the
advertising we serve to you
To use data analytics to improve our website,
products/services, marketing, customer relationships and
experiences
To make suggestions and recommendations to you about goods
or services that may be of interest to you
To provide services to an underlying investor on behalf of
a Sponsor
Type of data
(a)Identity
(b)Contact)
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(e) Career
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Identity
(b) Contact
(c) Technical
(d) Profile
(e) Usage
(f) Career
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
(g) Career
(a) Technical
(b) Usage
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Lawful basis for processing including basis of legitimate
interest
Performance of a contract with you
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to
recover debts due to us)
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our
records updated and to study how customers use our
products/services)
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how
customers use our products/services, to develop them and
grow our business)
(a) Necessary for our legitimate interests (for running
our business, provision of administration and IT services,
network security, to prevent fraud and in the context of a
business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
Necessary for our legitimate interests (to study how
customers use our products/services, to develop them, to
grow our business and to inform our marketing strategy)
Necessary for our legitimate interests (to define types of
customers for our products and services, to keep our
website updated and relevant, to develop our business and
to inform our marketing strategy)
Necessary for our legitimate interests (to develop our
products/services and grow our business)
(a) Necessary for our legitimate interests (for running
our business, provision of administration and IT services,
network security, to prevent fraud and in the context of a
business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
Important information and who we are
The data we collect about you
Personal data, or personal information, means any information
about an individual from which that person can be identified.
It does not include data where the identity has been removed
(anonymous data). We may collect, use, store and
transfer different kinds of personal data about you which we
have grouped together as follows:
- Identity Data includes first name, maiden name, last name,
username or similar identifier, marital status, title, date
of birth and gender.
- Contact Data includes billing address, delivery address,
email address and telephone numbers.
- Financial Data includes bank account and payment card
details.
- Transaction Data includes details about payments to and from
you and other details of products and services you have
purchased from us. Technical Data includes internet protocol
(IP) address, your login data, browser type and version,
time zone setting and location (inferred from your IP
address), browser plug-in types and versions, operating
system and platform, and other technology on the devices you
use to access this website.
- Profile Data includes your username and password, purchases
or orders made by you, your interests, preferences, feedback
and survey responses.
- Usage Data includes information about how you use our
website, products and services.
- Marketing and Communications Data includes your preferences
in receiving marketing from us and our third parties and
your communication preferences.
- Career Data includes contact and resume information if you
decide that you wish to apply for a job with us. We will
collect the information you choose to provide, such as your
education and employment experience. You may also apply
through LinkedIn or Facebook. If you do so, we will collect
the information you make available to us on LinkedIn or
Facebook.
We also collect, use and share Aggregated Data such as
statistical or demographic data for any purpose. Aggregated
Data could be derived from your personal data but is not
considered personal data in law as this data will not directly
or indirectly reveal your identity. For example, we may
aggregate your Usage Data to calculate the percentage of users
accessing a specific website feature. However, if we combine
or connect Aggregated Data with your personal data so that it
can directly or indirectly identify you, we treat the combined
data as personal data which will be used in accordance with
this privacy policy.
We do not collect any Special Categories of Personal Data
about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual
orientation, political opinions, trade union membership,
information about your health, and genetic and bio-metric
data). Nor do we collect any information about criminal
convictions and offences.
Confidentiality:
Except in exceptional circumstances, every attempt will be
made to ensure that both the complainant and Manhattan VC
Holding maintain confidentiality. However the circumstances
giving rise to the complaint may be such that it may not be
possible to maintain confidentiality (with each complaint
judged on its own facts). Should this be the case, the
situation will be explained to the complainant.
If you fail to provide personal data
Where we need to collect personal data by law, or under the
terms of a contract we have with you, and you fail to provide
that data when requested, we may not be able to perform the
contract we have or are trying to enter into with you (for
example, to provide you with goods or services). In this case,
we may have to cancel a product or service you have with us
but we will notify you if this is the case at the time.
How is your personal data collected?
How we use your personal data
We will only use your personal data when the law allows us to.
Most commonly, we will use your personal data in the following
circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
See below to find out more about the types of lawful basis
that we will rely on to process your personal data. Generally,
we do not rely on consent as a legal basis for processing your
personal data although we will get your consent before sending
third-party direct marketing communications to you via email
or text message. You have the right to withdraw consent to
marketing at any time by contacting us
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all
the ways we plan to use your personal data, and which of the
legal bases we rely on to do so. We have also identified what
our legitimate interests are where appropriate. Note that we
may process your personal data for more than one lawful ground
depending on the specific purpose for which we are using your
data. Please contact us if you need details about the specific
legal ground we are relying onto process your personal data
where more than one ground has been set out in the table
below.
Marketing
We strive to provide you with choices regarding certain
personal data uses, particularly around marketing and
advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and
Profile Data to form a view on what we think you may want or
need, or what may be of interest to you. This is how we decide
which products, services and offers may be relevant for you
(i.e. marketing). You will receive marketing communications
from us if you have requested information from us or purchased
services from us and you have not opted out of receiving that
marketing.
Third-party marketing
We will get your express opt-in consent before we share your
personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing
messages at any time by following the opt-out links on any
marketing message sent to you or by contacting us at any time
Where you opt-out of receiving these marketing messages, this
will not apply to personal data provided to us as a result of
a product/service purchase.
There is no accepted standard on how to respond to Do Not
Track signals, and we do not respond to such signals.
Cookies
You can set your browser to refuse all or some browser
cookies, or to alert you when websites set or access cookies.
If you disable or refuse cookies, please note that some parts
of this website may become inaccessible or not function
properly. For more information about the cookies we use,
please see our Cookie Policy.
Change of purpose
We will only use your personal data for the purposes for which
we collected it, unless we reasonably consider that we need to
use it for another reason and that reason is compatible with
the original purpose. If you wish to get an explanation as to
how the processing for the new purpose is compatible with the
original purpose, please contact us.
If we need to use your personal data for an unrelated purpose,
we will notify you and we will explain the legal basis which
allows us to do so.
Please note that we may process your personal data without
your knowledge or consent, in compliance with the above rules,
where this is required or permitted by law.
Disclosures of your personal data
We may share your personal data with the parties set out below
for the purposes set out in the table above.
- External Third Parties as set out in the Glossary.
- Specific third parties listed in the table above; with your
approval on a case by case basis this may include Sponsors –
a “Sponsor” is a fund manager, alternative investment
manager, deal manager or co-manager that engages the Company
to provide a technological platform for the Sponsor’s
investors to onboard and access information about the
Sponsor’s performance.
- Third parties to whom we may choose to sell, transfer or
merge parts of our business or our assets. Alternatively, we
may seek to acquire other businesses or merge with them. If
a change happens to our business, then the new owners may
use your personal data in the same way as set out in this
privacy policy.
We require all third parties to respect the security of your
personal data and to treat it in accordance with the law. We
do not allow our third-party service providers to use your
personal data for their own purposes and only permit them to
process your personal data for specified purposes and in
accordance with our instructions.
We may access, preserve, and disclose your information if we
believe doing so is required or appropriate to: (a) comply
with law enforcement requests and legal process, such as a
court order or subpoena; (b) respond to your requests; or (c)
protect your, our, or others’ rights, property, or safety. For
the avoidance of doubt, the disclosure of your information may
occur if you post any objectionable content on or through the
website.
International transfers
Many of our external third parties are based outside the EEA
so their processing of your personal data will involve a
transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we
ensure a similar degree of protection is afforded to it by
ensuring at least one of the following safeguards is
implemented:
We will only transfer your personal data to countries that
have been deemed to provide an adequate level of protection
for personal data by the European Commission. For further
details, see European Commission: Adequacy of the protection
of personal data in non-EU countries.
Where we use certain service providers, we may use specific
contracts approved by the European Commission which give
personal data the same protection it has in Europe. For
further details, see European Commission: Model contracts for
the transfer of personal data to third countries.
Please contact us if you want further information on the
specific mechanism used by us when transferring your personal
data out of the EEA.
Data security
We have put in place appropriate security measures to prevent
your personal data from being accidentally lost, used or
accessed in an unauthorised way, altered or disclosed. In
addition, we limit access to your personal data to those
employees, agents, contractors and other third parties who
have a business need to know. They are required to process
your personal data only on our instructions and are subject to
a duty of confidentiality.
We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable
regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as
reasonably necessary to fulfil the purposes we collected it
for, including for the purposes of satisfying any legal,
regulatory, tax, accounting or reporting requirements. We may
retain your personal data for a longer period in the event of
a complaint or if we reasonably believe there is a prospect of
litigation in respect to our relationship with you.
To determine the appropriate retention period for personal
data, we consider the amount, nature and sensitivity of the
personal data, the potential risk of harm from unauthorised
use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal,
regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your
personal data are available in our retention policy which you
can request from us by contacting us. In some circumstances
you can ask us to delete your data.
In some circumstances we will anonymise your personal data (so
that it can no longer be associated with you) for research or
statistical purposes, in which case we may use this
information indefinitely without further notice to you.
Children’s Privacy
We do not knowingly collect, maintain, or use personal
information from children under 13 years of age, and no part
of our website is directed to children. If you learn that a
child has provided us with personal information in violation
of this Privacy Policy, then you may alert us at
info@manisland.com.
Your legal rights
Under certain circumstances, you have rights under data
protection laws in relation to your personal data. See below
for more information about our legal rights.
If you wish to exercise any of the rights set out in this
document, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may
charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we could refuse to
comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help
us confirm your identity and ensure your right to access your
personal data (or to exercise any of your other rights). This
is a security measure to ensure that personal data is not
disclosed to any person who has no right to receive it. We may
also contact you to ask you for further information in
relation to your request to speed up our response. Time limit
to respond
We try to respond to all legitimate requests within one month.
Occasionally it could take us longer than a month if your
request is particularly complex or you have made a number of
requests. In this case, we will notify you and keep you
updated.
Lawful basis
Legitimate Interest means the interest of our business in
conducting and managing our business to enable us to give you
the best service/product and the best and most secure
experience. We make sure we consider and balance any potential
impact on you (both positive and negative) and your rights
before we process your personal data for our legitimate
interests. We do not use your personal data for activities
where our interests are overridden by the impact on you
(unless we have your consent or are otherwise required or
permitted to by law). You can obtain further information about
how we assess our legitimate interests against any potential
impact on you in respect of specific activities by contacting
us.
Performance of Contract means processing your data where it is
necessary for the performance of a contract to which you are a
party or to take steps at your request before entering into
such a contract.
Comply with a legal obligation means processing your personal
data where it is necessary for compliance with a legal
obligation that we are subject to.
Third parties
External Third Parties
- Service providers acting as processors based in the US who provide IT and system administration services.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the US or Europe, who provide consultancy, banking, legal, insurance and accounting services.
- Government authorities acting as processors or joint controllers based in the United States who require reporting of processing activities in certain circumstances.
Your legal rights
You have the right to:
Request the transfer of your personal data to you or to a
third party. We will provide to you, or a third party you have
chosen, your personal data in a structured,commonly used,
machine-readable format. Note that this right only applies to
automated information which you initially provided consent for
us to use or where we used the information to perform a
contract with you.
Withdraw consent at any time where we are relying on consent
to process your personal data. However, this will not affect
the lawfulness of any processing carried out before you
withdraw your consent. If you withdraw your consent, we may
not be able to provide certain products or services to you. We
will advise you if this is the case at the time you withdraw
your consent.